3

This discussion topic has been answered Discussion topic: Apple iphone 12 Pro keeps dropping off the Wifi

Reply
This message was authored by: SiobhanPat

Apple iphone 12 Pro keeps dropping off the Wifi

My iphone 12 pro no longer connects to Sky Wifi. It connects then within seconds disconnects. I've tried rebooting both the phone and the router. I've tried resetting network settings on the phone and resetting wifi on the router. Nothing seems to work, other iphones in the household are not impacted. Any ideas to rectify?


Best Answers
Avatar for SiobhanPat
Level 1 icon
Topic Author
This message was authored by: SiobhanPat Answer

Re: Apple iphone 12 Pro keeps dropping off the Wifi

Update - It started happening on other IOS phones. I rebooted the router a few times and is now resolved. 

View this Answer within the discussion

Did this answer not help you?

Reply

All Replies

This message was authored by: TimmyBGood

Re: Apple iphone 12 Pro keeps dropping off the Wifi

Posted by a Superuser, not a Sky employee. Find out more

@SiobhanPat 

 

A 12 is now five years old.  Does it work reliably on WiFi elsewhere?

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
Avatar for SiobhanPat
Level 1 icon
Topic Author
This message was authored by: SiobhanPat

Re: Apple iphone 12 Pro keeps dropping off the Wifi

Yes no problems elsewhere and this has just started happening.

Avatar for SiobhanPat
Level 1 icon
Topic Author
This message was authored by: SiobhanPat Answer

Re: Apple iphone 12 Pro keeps dropping off the Wifi

Update - It started happening on other IOS phones. I rebooted the router a few times and is now resolved. 

Did this answer not help you?

Reply
Answered - Go to Answer