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Discussion topic: Apple connects to internet windows does not

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This message was authored by: Maureen+Claire

Message posted on ‎02 Feb 2025 05:51 PM

Apple connects to internet windows does not

All of the iPhones pads and my iMac connect to the internet and work fine but the 2 windows 10 laptops say they are connected but are unable to connect to any sites message says unreachable anyone have any idea what is wrong

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This message was authored by: GD1

Message posted on ‎02 Feb 2025 05:56 PM - last edited: ‎02 Feb 2025 05:57 PM

Re: Apple connects to internet windows does not

Posted by a Superuser, not a Sky employee. Find out more

@Maureen+Claire  Try flushing DNS on both laptops and reboot once done.

 

How to flush DNS on Windows 

 

Open the Start menu
Type cmd in the search bar
Press Enter
Type ipconfig /flushdns in the Command Prompt
Press Enter
A message will appear confirming that the DNS Resolver Cache was flushed
Type exit in the Command Prompt or close the window

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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