@cricketkingkenny there is nothing "illegal" about the fact you are on a 40/10 line profile rather than 80/20. The system used to deliver your broadband service uses the copper phone line from your home to the cabinet where it connects to a fibre system the speed you get depends on the length of that line. If you care to post your hub's connection stats forum members who are customers like yourself can tell you the potentisl speed of your line see Find your Sky Broadband router statistics
The advertised 62Mb/s is the average speed the several million customers who buy Sky Superfast serrvice get not a promise. When I had that service I got 80Mb/s because my phone line was roughly 300m long. I was helping a customer recently whose line could only deliver 10Mb/s as their line was nearly 2km long. We both would pay the same amount. Full fibre will remove that difference but the laws of Physics mean copper lines lose bandwidth due to length..
Where Sky can seem cheep is where lines can deliver say 52Mb/s if working perfectly but are put on the 40/10 profile rather than the full fat 80/20. You will find your contract mentions that and in day to day use the odd 15Mb/s a customer might lose is not noticeable and many lines cannot as in practice deliver the full potential due to age and condition. However it is not illegal its just what Sky do as always read the contract when you sign up.
Hope that helps.
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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
