Appalling service

[WESLEYC2]

Our sky connection has Ben going in and for a couple of weeks I work from home and have been unable to work. This is not good enough 

Am I still in a contract? 

[WESLEYC2]

Still not good enough 

Am I still in a contract with SKY

[GD1]

@WESLEYC2  You need to be aware this is a customer led community, if you don't receive a reply straight away simply wait!  

You are not in an instant chat service notr are ypou contacting Sky Customer services by posting here.

[TimmyBGood]

@WESLEYC2 

No-one in this forum can tell you if you are still within a minimum contract term.

Note that no ISP actually guarantees uninterrupted service, and using domestic broadband for WFH doesn't bring any additional priority.

If there's a fault on the Openreach circuit to your address, switching to any other Openreach ISP will just transfer the problem.

[JimM1]

@WESLEYC2 Your conformation e-mail from sky will show you, also if you logon to your account you will see the required info, take a look also in your My Message section. HTH