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Discussion topic: Any ideas to this on my BB

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This message was authored by Tom+Shinkwin This message was authored by: Tom+Shinkwin

Any ideas to this on my BB

Hello , noticed last few days fluctuating speeds,

IMG_0973.png

 when normally around a solid 71 to 72 d and 18ish u , checked my sky app test and it's flagging up a stable connection no , any ideas what would cause this , I have WiFi connection no Ethernet . Thanks Tom 

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This message was authored by Laing1 This message was authored by: Laing1

Re: Any ideas to this on my BB

Posted by a Superuser, not a Sky employee. Find out more

@Tom+Shinkwin wrote:

Hello , noticed last few days fluctuating speeds,

IMG_0973.png

 when normally around a solid 71 to 72 d and 18ish u , checked my sky app test and it's flagging up a stable connection no , any ideas what would cause this , I have WiFi connection no Ethernet . Thanks Tom 


@Tom+Shinkwin not sure what you are asking as the picture shows you are getting 79.9Mbps which is near enough the maximum you will get on a superfast broadband connection 


I may be a Sky Superuser but I am still just a Sky customer

Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV, Google Pixel 7 Pro mobile
This message was authored by jamesn123 This message was authored by: jamesn123

Re: Any ideas to this on my BB

Posted by a Superuser, not a Sky employee. Find out more

@Tom+Shinkwin 

When it states 'no' for stable connection that usually means that the hub is seeing line drops. 

Can you please post your router stats for us to look at?

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.
Tom+Shinkwin
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This message was authored by Tom+Shinkwin This message was authored by: Tom+Shinkwin

Re: Any ideas to this on my BB

IMG_1030.png

Thank you , it still says unstable , I have attached my stats 

This message was authored by Chrisee This message was authored by: Chrisee

Re: Any ideas to this on my BB

Posted by a Superuser, not a Sky employee. Find out more

@Tom+Shinkwin the stats show the line dropped around 33 hours before the stats were taken. You may have done that yourself or there was a burst of noise but overall your line looks very healthy. If the line continues to suffer drops then the Cabinets DLM system will step in raising the noise margin improving stability but dropping speedds a bit. There are no signs it is doing that at the moment. 

 

As a guide the odd connection drop maybe annoying but they are to be expected especially there is heavy rain, thunderstorms or high winds. Not surprisingly Openreach allow the automatic systems to manage these until they either cant stabilise the line without going below the minimum guaranteed speed for the line or drops get to around 10 a day - which fortunately you are somewhat below.

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
This message was authored by Mr+Slant This message was authored by: Mr+Slant

Re: Any ideas to this on my BB

Openreach appear to be trying to enable g.INP on ECI cabinets again - that'd get you the increase in sync speed that you're seeing.

 

This is the latest in a LONG series of attempts to get g.INP working on ECI cabinets - and by "LONG" I mean nearly 10 YEARS of trying.

 

Some lines/routers will work with g.INP on an ECI cabinet, some won't. To a certain extent its chipset/firmware specific (some routers/modems will simply lock up, some will sync at FAR lower speeds), sometimes its line specific.

 

In our last house I had 80/20Mbps sync speeds for around 8 years then crosstalk from neighbours switching from Virgin to FTTC dropped it to around 70Mbps downstream. Openreach ran another trial of g.INP and I got opted in for some reason. Sync speeds went back to 80/20 and when the trial ended (failure again) g.INP was left enabled on my line. Stayed stable until the point we sold the house a couple of years later.

 

What time of day is the router resyncing? If its 2-4am then its probably the Openreach DLM system tweaking your line.

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