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Discussion topic: Amber light on router

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Avatar for Scottyc95
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This message was authored by: Scottyc95

Message posted on ‎08 Jan 2025 07:12 PM

Amber light on router

My internet light is amber and I called and they said there is fault. could take 5 days to fix 

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Avatar for Chrisee
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This message was authored by: Chrisee

Message posted on ‎09 Jan 2025 07:33 AM

Re: Amber light on router

Posted by a Superuser, not a Sky employee. Find out more

@Scottyc95 unfortunately it is quite likely that an area fault can take 5 days to fix especially at the moment due to the backlog generated by the holiday and the recent bad weather Openreach engineers are very busy. However you should be due compensation if it isnt fixed by Monday see Customer Auto-Compensation | Sky Help | Sky.com

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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