Amber light on Router

[B_Rich11]

Connection lost. 3 lights on router initially so waited 20 mins. Tried all tests via the app all saying fine. Switched off router at plug and when coming back on now only 2 light - power and wireless with amber light on Internet. Any ideas please?

[Greenfingers001]

Hi there @B_Rich11 , I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

[Addie15]

Update-We are closing this invite now due to no response within 48 hours. If you still need help, please let us know so we can re-escalate this for you. Thanks.