Discussion topic: ? Also turned off

This message was authored by 66Liza This message was authored by: 66Liza

? Also turned off

Broadband so slow done the service checker done twice it’s not the line twice ! said give it 7 days twice now it's been going on for months ? Also lately the tv in middle of a episode suddenly comes back out to the Home Screen ? 
like some someone has pressed the home or back button ? I've also checked devices on app go on my phone ? No extra devices there?
how do I find out if someone is on my network or app etc 


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This message was authored by Chrisee This message was authored by: Chrisee

Re: ? Also turned off

Posted by a Superuser, not a Sky employee. Find out more

@66Liza please post your Sky hub's stats see Find your Sky Broadband router statistics


Its quite unlikely that your problem is somebody on your network it is more likely an issue with wifi signal level or with the external connection. . The TV reverting to the home screen could be a separate issue what TV system do you have if from Sky is it SkyHD+, Sky Q or Sky Stream.

65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode

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