0

Discussion topic: Had new installed fibre broadband on 9th April no internet

Reply
This message was authored by Zathron This message was authored by: Zathron

Had new installed fibre broadband on 9th April no internet

Had fibre internet fitted on the 8th th which was activation date, when all is done had no internet, the lights are on the open reach box and only 2 lights on the box, I was told a engineer has been book but it's been days now and still nothing.

Reply

All Replies

This message was authored by Chrisee This message was authored by: Chrisee

Re: Had new installed fibre broadband on 9th April no internet

Posted by a Superuser, not a Sky employee. Find out more

@Zathron i am escalating you post to the Sky team who support the forum who should be in touch soon to offer you a private chat session to get an update. Keep an eye onnthe forum as if you miss the message just click the chat icon which will be added to the forum pages for you to use.saving a long phone call.

=========================================================
65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Start a new discussion

On average, new discussions are replied to by our users within 4 hours

New Discussion