After months of super fast fibre, Internet has gone to pre fibre speeds.

[LouiseSKY]

So as you can see, having upgraded months ago to super fast 500mb fibre, and it working lal this time, It has now dropped drastically. I noticed this a few days ago, did a factory reset on the hub and it returned to the normal 500mb. Now, even the factory reset doesn't work. Any help? Or will I have to phone sky in the morning? Thanks!

[Chrisee]

@LouiseSKY there have been a number of reports of similar issues including my own Ultrafast+ line misbehaving. i had similar results as you found but after reporting it to Sky their network team made some adjustments which sorted the issue.

I have therefore escalated your post to the Sky team who support the forum who should be in touch to invite you onto a private chat through thecforum. Lookout for a message from Sky and a chat button appearing on the forum page.

[Lisa-P1987]

Thanks for escalating this. We’ve sent LouiseSKY an invite to chat.

[LouiseSKY · Accepted solution]

So, got up this morning and we're back to normal. Not sure why I'm getting throttled at midnight lol it isn't exactly peak hours. Thanks anyway though 😄