0

Discussion topic: Adding a Sonos Play 3

Reply
This message was authored by Munchkin3 This message was authored by: Munchkin3

Adding a Sonos Play 3

My router can't find my sonos play 3 speaker, so I can't add it to my network to control via my phone. I do not know what gigaherz my box is working on, which I believe makes a difference. 

Reply

All Replies

This message was authored by cookiemonsteruk This message was authored by: cookiemonsteruk

Re: Adding a Sonos Play 3

Posted by a Superuser, not a Sky employee. Find out more

@Munchkin3 

 

Which hub do you have?

----------------------------------------------------
Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 55 inch uhd tv, with Dolbyvision, samsung a5 2017 and samsung s21

If I get it right mark as answered
If I get it wrong humour me
If I say something you like give a thumbs up
Munchkin3
Topic Author
This message was authored by Munchkin3 This message was authored by: Munchkin3

Re: Adding a Sonos Play 3

Sky Broadband hub 

This message was authored by cookiemonsteruk This message was authored by: cookiemonsteruk

Re: Adding a Sonos Play 3

Posted by a Superuser, not a Sky employee. Find out more

@Munchkin3 

 

Sonos tend only to work on the 2.4ghz wifi band

 

To seperate the wifi into 2 seperate wifi:-

 

https://helpforum.sky.com/t5/Broadband-Talk/How-to-separate-WiFi-bands/ba-p/3530610

 

Also if using a mobile app to install the speakers make sure you assign to the newly created 2.4ghz frequency

----------------------------------------------------
Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 55 inch uhd tv, with Dolbyvision, samsung a5 2017 and samsung s21

If I get it right mark as answered
If I get it wrong humour me
If I say something you like give a thumbs up
Munchkin3
Topic Author
This message was authored by Munchkin3 This message was authored by: Munchkin3

Re: Adding a Sonos Play 3

Thank you for your response. By some fluke, after 6hrs I have just established a connection. 

Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Start a new discussion

On average, new discussions are replied to by our users within 4 hours

New Discussion