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Discussion topic: Adding a Sonos Play 3

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Message posted on ‎09 Feb 2025 04:45 PM

Adding a Sonos Play 3

My router can't find my sonos play 3 speaker, so I can't add it to my network to control via my phone. I do not know what gigaherz my box is working on, which I believe makes a difference. 

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Avatar for cookiemonsteruk
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Message posted on ‎09 Feb 2025 05:18 PM

Re: Adding a Sonos Play 3

Posted by a Superuser, not a Sky employee. Find out more

@Munchkin3 

 

Which hub do you have?

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Message posted on ‎09 Feb 2025 05:26 PM

Re: Adding a Sonos Play 3

Sky Broadband hub 

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Message posted on ‎09 Feb 2025 05:31 PM

Re: Adding a Sonos Play 3

Posted by a Superuser, not a Sky employee. Find out more

@Munchkin3 

 

Sonos tend only to work on the 2.4ghz wifi band

 

To seperate the wifi into 2 seperate wifi:-

 

https://helpforum.sky.com/t5/Broadband-Talk/How-to-separate-WiFi-bands/ba-p/3530610

 

Also if using a mobile app to install the speakers make sure you assign to the newly created 2.4ghz frequency

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Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 55 inch uhd tv, with Dolbyvision, samsung a5 2017 and samsung s21

If I get it right mark as answered
If I get it wrong humour me
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Message posted on ‎09 Feb 2025 05:34 PM

Re: Adding a Sonos Play 3

Thank you for your response. By some fluke, after 6hrs I have just established a connection. 

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