Activation- green flashing light

[Chrisheappey]

Hello,

my broadband was due to be activated yesterday 23/12 but on my router all I'm getting is a green flashing light. I'm moving from talk talk fibre so I don't see an issue with the ONT or other connections.

[Chrisee]

@Chrisheappey the green flasing light should have cleared overnight so I am escalating your post to the Sky team who support the forum who should be in touch soon to offer you a private online chat session to get this sorted. Keep an eye on the forum as if you miss the message just click the brightly coloured chat icon which will be added to the forum pages for you to use.saving a long phone call.

[Chrisheappey]

I have had a phone call and a new router has been sent out. 

[Shadowcat]

We have had this since the 19th Dec. One week after we also swooped over to the new fibre network. . We also had a new router sent out  but the same thing happened. Been told it's an open reach issue and we currently have no fix date