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Discussion topic: Activation due 16/02/23 but this hasnt happened.

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This message was authored by Krosis This message was authored by: Krosis

Activation due 16/02/23 but this hasnt happened.

Im trying to figure out who I need to contact so I am not sat in long queues selecting options as I need my broadband up and running today.


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Krosis
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This message was authored by Krosis This message was authored by: Krosis Answer

Re: Activation due 16/02/23 but this hasnt happened.

Further Update. I received a text during work from sky and openreach to advise my broadband had been activated. I was happy to return home to find my broadband fully up and running. Not sure how much this community helped the situation but thank you for the support either way 🙂

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This message was authored by Highlinder This message was authored by: Highlinder

Re: Activation due 16/02/23 but this hasnt happened.

Posted by a Superuser, not a Sky employee. Find out more

@Krosis I have escalated your post to Sky who may be in touch with you regarding this via a private message on this forum or an email to you, both of which will invite you to a private chat.

 

More information about this process can be found in the link below.

https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147 

If someone has helped give them Like.

If you have found this solution helpful please tick this as the answer.
This message was authored by Mr+Flibbles+86 This message was authored by: Mr+Flibbles+86

Re: Activation due 16/02/23 but this hasnt happened.

Posted by a Sky employee

Thank you for escalating this. We’ve sent an invite to chat 

This message was authored by Mr+Flibbles+86 This message was authored by: Mr+Flibbles+86

Re: Activation due 16/02/23 but this hasnt happened.

Posted by a Sky employee

Update - This has now been answered on a private chat

Krosis
Topic Author
This message was authored by Krosis This message was authored by: Krosis

Re: Activation due 16/02/23 but this hasnt happened.

Update. I have been in contact with sky who have raised my issue. Thank you ☺️

Krosis
Topic Author
This message was authored by Krosis This message was authored by: Krosis Answer

Re: Activation due 16/02/23 but this hasnt happened.

Further Update. I received a text during work from sky and openreach to advise my broadband had been activated. I was happy to return home to find my broadband fully up and running. Not sure how much this community helped the situation but thank you for the support either way 🙂

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