17 Feb 2023 07:50 AM
Im trying to figure out who I need to contact so I am not sat in long queues selecting options as I need my broadband up and running today.
17 Feb 2023 06:21 PM
Further Update. I received a text during work from sky and openreach to advise my broadband had been activated. I was happy to return home to find my broadband fully up and running. Not sure how much this community helped the situation but thank you for the support either way 🙂
17 Feb 2023 08:39 AM
Posted by a Superuser, not a Sky employee. Find out more@Krosis I have escalated your post to Sky who may be in touch with you regarding this via a private message on this forum or an email to you, both of which will invite you to a private chat.
More information about this process can be found in the link below.
https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147
17 Feb 2023 08:56 AM
Posted by a Sky employeeThank you for escalating this. We’ve sent an invite to chat
17 Feb 2023 09:11 AM
Posted by a Sky employeeUpdate - This has now been answered on a private chat
17 Feb 2023 09:12 AM
Update. I have been in contact with sky who have raised my issue. Thank you ☺️
17 Feb 2023 06:21 PM
Further Update. I received a text during work from sky and openreach to advise my broadband had been activated. I was happy to return home to find my broadband fully up and running. Not sure how much this community helped the situation but thank you for the support either way 🙂
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