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Discussion topic: Activation date changed after purchase

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This message was authored by Alexander13 This message was authored by: Alexander13

Activation date changed after purchase

Hi,

 

when purchasing sky broadband, I was given the activation date for 18th (Friday).

However after purchasing it has been changed to the 21st (Monday). I was hoping to use the WIFI on the weekend. Am I able to change this back to the 18th?

many thanks,

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This message was authored by caesarome This message was authored by: caesarome

Re: Activation date changed after purchase

Posted by a Superuser, not a Sky employee. Find out more

@Alexander13 wrote:

Am I able to change this back to the 18th?

many thanks,


I'm afraid not @Alexander13 as the date change will due to the availability of an Openreach engineer who will do the job of connecting you to the Sky network.

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