This discussion topic has been answered Discussion topic: Activation date (Remote)
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Message posted on 02 Apr 2026 09:20 AM
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Hi everyone,
I am new to sky just signed up as moved into our first home. I have received my sky puck for TV still waiting for hub for broadband. I work from home and sky have said activation is done remotely but will not be activated until 14th April. Anyone know whether this can be brought forward?
Many thanks
Brandon
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Message posted on 02 Apr 2026 09:25 AM
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@BrandonG97 wrote:
Hi everyone,
I am new to sky just signed up as moved into our first home. I have received my sky puck for TV still waiting for hub for broadband. I work from home and sky have said activation is done remotely but will not be activated until 14th April. Anyone know whether this can be brought forward?
Many thanks
Brandon
No, you will have been given the earliest activation date possible, working from home does not give your service any greater priority
The activation date for any domestic boradband service is a minimum of 10 working days from placing the order.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.
Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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Message posted on 02 Apr 2026 09:25 AM
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@BrandonG97 wrote:
Hi everyone,
I am new to sky just signed up as moved into our first home. I have received my sky puck for TV still waiting for hub for broadband. I work from home and sky have said activation is done remotely but will not be activated until 14th April. Anyone know whether this can be brought forward?
Many thanks
Brandon
No, you will have been given the earliest activation date possible, working from home does not give your service any greater priority
The activation date for any domestic boradband service is a minimum of 10 working days from placing the order.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.
Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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