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Discussion topic: Activation broadband and phone

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This message was authored by Granto9kids This message was authored by: Granto9kids

Activation broadband and phone

Hi I was meant to be activated yesterday but I'm still not connected. Any ideas 

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This message was authored by Chrisee This message was authored by: Chrisee

Re: Activation broadband and phone

Posted by a Superuser, not a Sky employee. Find out more

@Granto9kids you will have to contact Sky to find out why the activation did not happen. The work is done by Openreach but Sky should have had a report as to what the isssue is. To help,I am escalating your post to the Sky team who support the forum who should be in touch to invite you onto a private chat through the forum. Look out for a chat button on the forum pages.

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
This message was authored by Greenfingers001 This message was authored by: Greenfingers001

Re: Activation broadband and phone

Posted by a Sky employee

Thanks for escalating this. We’ve sent an invite to chat.

This message was authored by Greenfingers001 This message was authored by: Greenfingers001

Re: Activation broadband and phone

Posted by a Sky employee

We are still looking to help you. If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks

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