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Discussion topic: Activating broad band

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This message was authored by: Greengal1883

Message posted on ‎15 Sep 2024 09:10 AM

Activating broad band

An engineer was meant to come on the 5th, didn't, rescheduled via txt with open reach for the 10th, confirmed twice, again nobody showed up....rescheduled again for 19th via the same method .....what's going wrong ??? 

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Avatar for Chrisee
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Superuser
This message was authored by: Chrisee

Message posted on ‎15 Sep 2024 09:19 AM

Re: Activating broad band

Posted by a Superuser, not a Sky employee. Find out more

@Greengal1883 Openreach engineers have multiple jobs scheduled for each slot where one over runs the later jobs get bounced. You will be die compensation but it is very annoyinng - it happened twice on my own switch to fibre - see Customer Auto-Compensation | Sky Help | Sky.com

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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