0

Discussion topic: Account

Reply
Avatar for Carmen67
Level 0 icon
What's this?
This message was authored by: Carmen67

Message posted on ‎16 Apr 2025 02:27 PM

Account

I didnt create an account when i purchased a broadband and now i can't see why my order is delayed. How do i fix this?

Report post
Post 1 of 3
209 Views
0 Likes
Reply
Reply

All Replies

Confetti Ring
Avatar for Chrisee
Level 16 icon
What's this?
Superuser
This message was authored by: Chrisee

Message posted on ‎16 Apr 2025 03:12 PM

Re: Account

Posted by a Superuser, not a Sky employee. Find out more

@Carmen67 if you have placed a broadband order the system should have led youbtobcreate a Sky id linked to the email address you used. If you cannotvremember the details call Sky and they will take youbthrough some security questions to reset the access.

=========================================================
65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
Report post
Post 2 of 3
199 Views
0 Likes
Reply
Confetti Ring
Avatar for caesarome
Level 16 icon
What's this?
Superuser
This message was authored by: caesarome

Message posted on ‎16 Apr 2025 04:38 PM

Re: Account

Posted by a Superuser, not a Sky employee. Find out more

@Carmen67 

Before calling Sky it might be worth trying this:

 

https://www.sky.com/help/articles/sky-id-forgotten-username-t1

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Report post
Post 3 of 3
186 Views
0 Likes
Reply
Reply