Accessing 2.4G for my printer

[SueDot64]

Hi..

I need to access 2.4G for my wireless printer to work. I found out it's on channel 11. At the moment my hub is operating on channel 36 which is 5G. I can't find the other option in my settings. Can anyone plesase help me? How do I find the other channel and connect my printer to it?

Thank you!

[cookiemonsteruk · Accepted solution]

@SueDot64 

You will need to seperate the wifi bands

https://helpforum.sky.com/t5/Broadband-Talk/How-to-separate-WiFi-bands/ba-p/3530610

And allocate the printer to the 2.4ghz band

[SueDot64]

Thanks so much, I will take a look! 🙂

[SueDot64]

Hi, so I am still tryhing to split my wi fi into two  bands (see my previous post)

I was given this link..https://helpforum.sky.com/t5/Broadband-Talk/How-to-separate-WiFi-bands/ba-p/3530610

As provided by @cookiemonsteruk 

However, I cannot get past the first hurdle of logging in with my Sky ID and password. I have used the wi-fi name and password that is printed on my router...no good, I've used my own SKY ID and password from router, and I've tried 'admin' and 'sky' No joy there either. I am losing the will to live. What am I doing wrong please!  😭

[TimmyBGood]

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@SueDot64 wrote:

I have used the wi-fi name and password that is printed on my router...no good, I've used my own SKY ID and password from router, and I've tried 'admin' and 'sky'

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That would still leave

Username:    admin

Password:    'the Wifi password from the label '

[SueDot64]

YESSSSS!   Thank you!!!!!