5GHZ/2,5GHZ?

[Matt0101]

Good Afternoon 

My router is a few months old and i presume is 5ghz how do i activate 2.5ghz please any help would be greatly appricatied. 

PS hope this reaches an actual human being !!!

Regards

Matthew

[cookiemonsteruk]

@Matt0101 

Which hub do you have?

[Matt0101]

Hello Cookie 

Model: SR213-02-UK-wht is this the correct one ?

[cookiemonsteruk]

@Matt0101 

Try the link below to either seperate the wifi for two distinct ssids for the black hubs or

Temporarily disable 5ghz to allow 2.4ghz devices to connect

https://helpforum.sky.com/t5/Broadband-Talk/How-to-separate-WiFi-bands/ba-p/3530610

[cookiemonsteruk]

@Matt0101 

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@Matt0101 wrote:

Hello Cookie 

Model: SR213-02-UK-wht is this the correct one ?

---

Then you need to disable 5ghz temporarily so 2.4ghz devices can connect

[Matt0101]

Which login details is it please my sky id (app) or login details on the router ?

[cookiemonsteruk]

@Matt0101 

For the max router sr213 you use the my sky app so i don't think there are any log in details. The process should be in my link above just toggle down to the white sky max procedure

[TimmyBGood]

@Matt0101 

Username is admin, password is the WiFi key (unless you've changed this)

Edit: oops, not for the 213 (Max Hub)