3rd party router

[Robbo0410]

Hi I'm looking to use my own router but unsure how it works, with BT they just gave me a login and password and it connected after going through the setup wizard, is it similar with Sky,  my router is a TP Link Archer AX55 dual band gigabit WIFI 6 AX3000

[cookiemonsteruk]

@Robbo0410 

Are you on an fttc superfast, g.fast connection or ultrafast fttp?

[Chrisee]

@Robbo0410 in addition are you in the UK or Ireland?

[Robbo0410]

@cookiemonsteruk ultrafast fttp and I'm in the UK @Chrisee 

[Chrisee]

@Robbo0410 hopefully the information in this thread will work for you. However the IPv6 PD does not work on every line and unfortunately currently the alternate IPv4 Option 61 methodis not supported on your chosen router.

[Robbo0410]

Unfortunately it doesn't work, tried putting settings in that you had put but it isn't even picking up a connection, nvm, just I'm having problems with a wired connection from my games console PS5/Xbox series X it keeps disconnecting the WiFi but when I take the ethernet cable out the router there's no issues at all, and Sky can't seem to find the problem, they think it's something to do with the ethernet overriding something in the router settings which is causing the disconnection, I'll just have to use my consoles wirelessly until I can get a router that is compatible with Sky's settings, thanks for the help