3 or 4 bars

[ShirleyBM]

Hi Ive had fibre for a week now and its so so slow. Ive checked my connection and wifi on the app and it says its fine but its constantly buffering and trying to get into my emails is so slow. Can anybody help? 

[Mr+Flibbles+86]

Hi there @ShirleyBM , I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

[Mr+Flibbles+86]

We are still looking to help you @ShirleyBM . If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks