No Internet or WiFi but green say wifi on no geee light for Internet. I have done all usual tricks

[Alliso]

Have unplugged etc try reset nothing 4 times reset on Box nothing again.  This upset my son who relies on Internet taking  out on me I need fixed ASAP

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[Chrisee]

@Alliso if the connection is still down this morning and the connection test in the My Sky app run over a mobile connection does not tell you Sky are aware of a fault in your area call them and report it. They will get it fixed but it can take a couple of days and in some cases far longer it depends on the cause.

Your son needs to learn to accept not everything works 100% perfectly 100% of the time and things simply break it isn't personal or his mother's fault its simply bad luck.