3 different sockets, only one working

[Areckyyy]

Hello, so my question is if somehow I can move or make the other sockets to work at my flat?
Currently the master sockets is only workich which is located in hall, the other two are in livingroom and bedroom. check photos.
Thanks alot for any reply and help 🙂 have a good day.

[TimmyBGood]

@Areckyyy 

Given that's a G.fast faceplate on the Master socket, you are presumably being supplied with SOGEA broadband.  This means that the only active 'phone' socket at the address is the Master socket, and the only breakout point for voice calls is on the rear of the Sky Broadband Hub: there's no data past a filtered Master faceplate, and no PSTN (analogue) telephony at all on SOGEA.

In theory there's an Openreach Master socket faceplate capable of Voice Re-Injection (VRI), which is what you'd need to get those extension sockets in use for voice calls, but this doesn't seem to be an option which ISPs are offering customers.

[Areckyyy]

so theres no way I can move the master socket to the other rooms ? it has to be where it is?

[TimmyBGood · Accepted solution]

@Areckyyy 

That's not a DIY job: you would need to place it as an order with Sky, and they would book Openreach (probably) to do the rewiring work, for a fee.  If it's actually G.fast broadband (and in a flat) then this might not be straightforward.

[Areckyyy]

Alright, thank you for your help