This discussion topic has been answered Discussion topic: 2FA/ MFA on Router settings moved to MySky
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Message posted on 27 Nov 2025 11:24 AM
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Hi all,
With the new Sky Max Hub moving it's port forwarding, DMZ, Advanced WiFi settings to the public net (MySKy App, website etc), surely there's an option to enable 2FA/ MFA on the account for increased protection? I can't find it anywhere. If these settings have been moved to public over the net devices, it's insane to me that this is only hiding behind an email address and a password.
Does Sky have plans to add this if not in the pipeline already? Historically needing to be close to the LAN at least to access the router was fine, but now that this is publically accessible with having access to simply your account, this MUST require some additional security measure to hide behind a phone number or similar to authenticate?
Thanks.
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Message posted on 27 Nov 2025 12:40 PM
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Hi @SSJTarble
You can add MFA to your Sky account.
- Go to Sky.com and login in the top right
- Once logged in click your name in the top right and select 'My Details'.
- Under login & security select manage 2 step verification.
Myself & Others offer our time to help others, please be respectful.
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Message posted on 27 Nov 2025 12:40 PM
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Hi @SSJTarble
You can add MFA to your Sky account.
- Go to Sky.com and login in the top right
- Once logged in click your name in the top right and select 'My Details'.
- Under login & security select manage 2 step verification.
Myself & Others offer our time to help others, please be respectful.
Message posted on 27 Nov 2025 12:44 PM
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Re: 2FA/ MFA on Router settings moved to MySky
Legend thank you! Just off the phone to Sky and they told me that it wasn't possible.
You're a godsend,
Message posted on 27 Nov 2025 01:21 PM
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Re: 2FA/ MFA on Router settings moved to MySky
Make sure you keep a note of the recovery code as you will need this to turn off 2FA which you would need to do before changing the number the texts are sent to.
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If you need help please provide as much information as you can
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