Is no one happy with the Sky BB and telephone?

[David382]

As a newbie I'm asking, had I read here being ordering I would not have. 

[Daniel0210]

@David382 

Yet yesterday you posted in another thread including

"I was activated yesturday BB is great."

[David382]

Well the broadband is great for me but the posts here show that most are unhappy due to unreliability so I'm very concerned about what the future holds, hence my question in this subject.

Are you happy and problem free?

Another thing this forum is classed as the Sky official forum yet Sky do not read and help.

New people repeatedly thing they are dealing with Sky and get a responses saying Sky do not read here, yet it is Skys forum.

[JimM1]

@David382 And also from mid Mar25 on return to sky, it has not missed one single beat at all with a FF500 connection, been a few OR suspected or sky Maintenance but overnight and asleep so who cares!

[David382]

Glad somelse doing OK.

I've just found a Facebook group and it appears to be run by Sky so following that and will see if it is Sky responding and helping customers, Sky Help Team.

[JimM1]

@David382 That is also another way, hope that you have found all the responses to your multiple post's and answered by the Forum members to be good and functional to say the least!

https://www.sky.com/help/home

[David382]

Oh yes, extremely helpful replies thank you all, no problem with that side of forum.

It's just this last 24 hours so much negativity  and people thinking Sky involved here.

[JimM1]

@David382 That's it any Forum is always about the complaints, when it's all going great there never ever is anything! Also the About top off the Forum page explains it all and no one ever take anytime to read that!

[TimmyBGood]

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@David382 wrote:

It's just this last 24 hours so much negativity  and people thinking Sky involved here.

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Sky Broadband supplies over five million properties, which suggests that at any particular point in time there are over five million households not posting here...

It also means that every day it's inevitable that thousands of the Openreach circuits going to Sky Broadband subscribers are faulty: a 99.9% success rate would still be five thousand unhappy customers.