This discussion topic has been answered Discussion topic: 20+ Freeview channels have disappeared. I have turned wifi of/on reset the TV Channels
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Message posted on 10 Nov 2025 11:03 AM
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I have turned the broadband off and back on. I only have 86 programmes on the Digital channel which I have reset several times. Previously, for example Channel 21, 5USA was pixelated but is no longer there. There are 20+ channels missing
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Message posted on 10 Nov 2025 11:57 AM
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@Zouch1 Re-tune the TV again, the channels may have had a transmission problem from the Mast wherever that is in your area!
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Message posted on 10 Nov 2025 11:10 AM
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Re: 20+ Freeview channels have disappeared. I have turned wifi of/on reset the TV Channels
@Zouch1 Freeview is delivered via an Aerial and not your broadband, so restarting your hub is a pointless exercise.
Can you confirm you do mean Freeviw or are you receiving your channel via a nother service?
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.
Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
Message posted on 10 Nov 2025 11:18 AM
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Re: 20+ Freeview channels have disappeared. I have turned wifi of/on reset the TV Channels
Freeview (broadcast) or Freeview Play (streaming)?
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
Message posted on 10 Nov 2025 11:20 AM
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Re: 20+ Freeview channels have disappeared. I have turned wifi of/on reset the TV Channels
On my TV it states that I have 86 Digital channels . 20+ are missing
Message posted on 10 Nov 2025 11:28 AM
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Re: 20+ Freeview channels have disappeared. I have turned wifi of/on reset the TV Channels
@Zouch1 If this is freeview via an aerial connection this has nothing to do with Sky broadband, or any broadband provider.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.
Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
Message posted on 10 Nov 2025 11:57 AM
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@Zouch1 Re-tune the TV again, the channels may have had a transmission problem from the Mast wherever that is in your area!
Message posted on 10 Nov 2025 12:15 PM
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Re: 20+ Freeview channels have disappeared. I have turned wifi of/on reset the TV Channels
Thank you, just have done and there was a problem so all sorted now
Message posted on 10 Nov 2025 12:18 PM
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Re: 20+ Freeview channels have disappeared. I have turned wifi of/on reset the TV Channels
@Zouch1 Happens from time to time and especially in a bad weather day, then a re-tune drops all the poor signals as the TV cannot get them so ignores them!
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