2.4GHZ Problem

[Steve422]

Hi, I'm having a problem with the Sky Max Hub. When I'm using devices that are connecting to the 2.4ghz connection they are unstable in any room but the room the WiFi is actually in. I'm constantly disconnecting or have really low speeds when in the kitchen, conservatory & my bedroom (On my iPhone and Nintendo Switch 2 etc) but the 5 ghz is perfect and constantly stable. Is there any fix for this?

[Brill+Gill]

Hi @Steve422, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141