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Discussion topic: WiFi isn’t showing up

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This message was authored by: xmaudex

Message posted on ‎07 Oct 2026 09:55 AM

WiFi isn’t showing up

I had a new router fitted yesterday but it's not showing up on the search and it keeps saying I'm connected to the old one I've tried everything and it's still not showing up to join the new one

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Avatar for Chrisee
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Superuser
This message was authored by: Chrisee

Message posted on ‎07 Oct 2026 11:19 AM

Re: WiFi isn’t showing up

Posted by a Superuser, not a Sky employee. Find out more

@xmaudex if it is replacement white Sky hub sent by Sky it will be programmed to use the same SSID andpassword as the one it replaces. Sky do tghis to simplify the swap over.

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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