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Discussion topic: 2.4 and 5ghz won’t split

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Wanderers1958
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2.4 and 5ghz won’t split

‎05 Dec 2022 10:01 AM

Followed previous instructions to un sync in router settings and rename but when I click apply I get a page not found error

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Highlinder
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Re: 2.4 and 5ghz won’t split

‎05 Dec 2022 11:17 AM

Posted by a Superuser, not a Sky employee. Find out more

@Wanderers1958For some reason the router settings does not like IOS are you trying to use Safari on the iPhone. Are you able to use another browser on the phone like chrome?

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Highlinder
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Re: 2.4 and 5ghz won’t split

‎05 Dec 2022 10:07 AM

Posted by a Superuser, not a Sky employee. Find out more

@Wanderers1958Which type of device is this being done on and which browser are you using to do this task?

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Wanderers1958
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Re: 2.4 and 5ghz won’t split

‎05 Dec 2022 11:11 AM

I'm trying on my iPhone at the moment as the only laptop I use is my work one

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Highlinder
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Re: 2.4 and 5ghz won’t split

‎05 Dec 2022 11:17 AM

Posted by a Superuser, not a Sky employee. Find out more

@Wanderers1958For some reason the router settings does not like IOS are you trying to use Safari on the iPhone. Are you able to use another browser on the phone like chrome?

If someone has helped give them Like.

If you have found this solution helpful please tick this as the answer.
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Wanderers1958
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Re: 2.4 and 5ghz won’t split

‎05 Dec 2022 11:32 AM

Perfect-that's worked! Still can't get the smart plug to connect but that's another issue! 😂

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Highlinder
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Re: 2.4 and 5ghz won’t split

‎05 Dec 2022 11:35 AM

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@Wanderers1958Okay, glad it worked out for you on the Split.

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