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Discussion topic: wifi not working

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This message was authored by kuhhzy7 This message was authored by: kuhhzy7

wifi not working

i’ve payed the bill late and my wifi isn’t turning back on please may you help turn it back on 

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This message was authored by Greenfingers001 This message was authored by: Greenfingers001

Re: wifi not working

Posted by a Sky employee

Hi there, I will escalate this to our community chat for you. Please look out for an email or blue chat bubble. We look forward to speaking to you.

This message was authored by Mr+Flibbles+86 This message was authored by: Mr+Flibbles+86

Re: wifi not working

Posted by a Sky employee

Update – We are still looking to help you. If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks

This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: wifi not working

Posted by a Superuser, not a Sky employee. Find out more

@kuhhzy7 Have you also set up a new continuous payment method as instructed to? 


▪️ I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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