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Discussion topic: How do I contact sky regarding a cancellation fee from virgin that sky said they’d pay for.

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This message was authored by Bernie71 This message was authored by: Bernie71

How do I contact sky regarding a cancellation fee from virgin that sky said they’d pay for.

 I became a sky member in September. I cancelled my virgin account which caused me to have to pay a cancellation fee, sky said they would cover the fee. How do I get this back from sky. 

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This message was authored by GD1 This message was authored by: GD1

Re: How do I contact sky regarding a cancellation fee from virgin that sky said they’d pay for.

Posted by a Superuser, not a Sky employee. Find out more

@Bernie71  You need to follow the steps detailed here Credit for switching your TV or broadband to Sky | Sky Help | Sky.com

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.


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