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This discussion topic is read only Discussion topic: two Sky Q Hubs

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Message posted on ‎04 Sep 2021 07:14 PM

two Sky Q Hubs

hi i signed up to Sky Q and i have got two Sky Q Hubs can anyone tell me why Sky have sent me two Sky Q Hubs?

Sky Q HDR 2TB BOX Multiscreen and two sky stream pucks
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This message was authored by: cookiemonsteruk

Message posted on ‎04 Sep 2021 07:26 PM

Re: two Sky Q Hubs

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@SimmerDan 

 

Are they both definately sky er115 hubs. You didn't request any booster boxes through broadband boost?

Probably best to call sky on 150 from you sky landline to see why

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Message posted on ‎04 Sep 2021 07:27 PM

Re: two Sky Q Hubs

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@SimmerDan sounds like Sky's warehouse just madeca mistake.

=========================================================
65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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Message posted on ‎05 Sep 2021 02:39 PM

Re: two Sky Q Hubs

thanks for that i was very confused

Sky Q HDR 2TB BOX Multiscreen and two sky stream pucks
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This message was authored by: SimmerDan

Message posted on ‎05 Sep 2021 02:42 PM

Re: two Sky Q Hubs

i don't have a landline as yet as my line doesn't go live till wedsneday  i  ordred Sky Signature  Sky Superfast Broadband and Sky talk and a SKY Q ITB box 

Sky Q HDR 2TB BOX Multiscreen and two sky stream pucks
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Message posted on ‎05 Sep 2021 03:15 PM

Re: two Sky Q Hubs

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@SimmerDan I have escalated your post to Sky who should invite you onto a private chat - look for a blue button appearing in the forum.

=========================================================
65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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