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06 Jun 2021 10:21 AM
On my bill as a VIP reward i get skyboost free for 18months, but you have charged me £5 a month since feb, also my broadband has gone up from £27 to £32, am i out of contract? if so is there a deal i could have, my bill has gone from £61 to £74 within 3 months without an email?
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06 Jun 2021 10:26 AM
Posted by a Superuser, not a Sky employee. Find out moreGive Sky a call to see what they can offer you. We're customers here.
06 Jun 2021 10:28 AM - last edited: 06 Jun 2021 11:53 AM
Posted by a Superuser, not a Sky employee. Find out moreAs we are customers here you will need to call Sky about this via the free 150 number from your phone. Stay on the line for as long as you can and don't hangup when asked to do so or to go online. When asked why you are calling say technical.
You could be out of contract for your broadband hence the price increase.
06 Jun 2021 10:55 AM
Posted by a Superuser, not a Sky employee. Find out more@hammerkev sky dont advise when discounts expire, but you are informed at the beginning, you can also look at future Bill's ahead for next 3 months.
06 Jun 2021 10:59 AM - last edited: 06 Jun 2021 11:08 AM
@hammerkev wrote:On my bill as a VIP reward i get skyboost free for 18months, but you have charged me £5 a month since feb, also my broadband has gone up from £27 to £32, am i out of contract? if so is there a deal i could have, my bill has gone from £61 to £74 within 3 months without an email?
06 Jun 2021 11:02 AM
Posted by a Superuser, not a Sky employee. Find out moreWhile Sky Go Extra is typically available as a VIP bonus, Broadband Boost is usually charged for.
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