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Discussion topic: skyboost
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Message posted on 06 Jun 2021 10:21 AM
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skyboost
On my bill as a VIP reward i get skyboost free for 18months, but you have charged me £5 a month since feb, also my broadband has gone up from £27 to £32, am i out of contract? if so is there a deal i could have, my bill has gone from £61 to £74 within 3 months without an email?
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Message posted on 06 Jun 2021 10:26 AM
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Re: skyboost
Give Sky a call to see what they can offer you. We're customers here.
Message posted on 06 Jun 2021 10:28 AM - last edited: 06 Jun 2021 11:53 AM
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Re: skyboost
As we are customers here you will need to call Sky about this via the free 150 number from your phone. Stay on the line for as long as you can and don't hangup when asked to do so or to go online. When asked why you are calling say technical.
You could be out of contract for your broadband hence the price increase.
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Message posted on 06 Jun 2021 10:55 AM
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Re: skyboost
@hammerkev sky dont advise when discounts expire, but you are informed at the beginning, you can also look at future Bill's ahead for next 3 months.
Like you I am a fellow customer trying to help so please provide as much info as possible
Sky Q : Sky Gigafast : Sky Talk Anytime : Panasonic JZ2000 OLED
Message posted on 06 Jun 2021 10:59 AM - last edited: 06 Jun 2021 11:08 AM
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Re: skyboost
@hammerkev wrote:On my bill as a VIP reward i get skyboost free for 18months, but you have charged me £5 a month since feb, also my broadband has gone up from £27 to £32, am i out of contract? if so is there a deal i could have, my bill has gone from £61 to £74 within 3 months without an email?
- See here - Sky Offers & Upgrades
- @TimmyBGood Boost is showing free to me currently, that may be account specific.
Message posted on 06 Jun 2021 11:02 AM
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Re: skyboost
While Sky Go Extra is typically available as a VIP bonus, Broadband Boost is usually charged for.
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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