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Discussion topic: randomly turns off when gaming
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Message posted on 23 Dec 2021 01:50 PM
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randomly turns off when gaming
Everytime I play a game or go onto too many sites that use up alot of internet my sky q wifi box randomly disconnects or even turns off the internet and reboots.
I have tried resetting, unplugging for 30 seconds and plugging in and waiting 30 seconds, unplugging the socket and etc.
I am playing on ethernet so no it isn't a connection problem and if it was an issue wouldn't make much sense as I already said the router ITSELF turns off.
IF anyone has the same issue or has something to make ease the pain of this awful router please reply.
And NO Mr.Sky employee#423 i will not be getting an upgrade or another router.
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Message posted on 23 Dec 2021 10:36 PM
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Re: randomly turns off when gaming
What are you playing the games on? The Sky box?
Message posted on 24 Dec 2021 08:30 AM
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Re: randomly turns off when gaming
@TotallyWifi Maybe repost this in the Sky broadband forum as this seems to have nothing to do with Sky Q tv
Message posted on 24 Dec 2021 08:41 AM
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Re: randomly turns off when gaming
@TotallyWifi wrote:And NO Mr.Sky employee#423 i will not be getting an upgrade or another router.
Did you speak to Mr.Sky employee#423 on the 'phone about the issue and he recommended to upgrade the router (or offer a replacement if the current one is dodgy)?
Message posted on 24 Dec 2021 09:00 AM
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Re: randomly turns off when gaming
@Invisiblename Yeah I don't know what a "sky q wifi box" is - a booster?
Message posted on 24 Dec 2021 12:02 PM
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Re: randomly turns off when gaming
@Chodley wrote:@Invisiblename Yeah I don't know what a "sky q wifi box" is - a booster?
Perhaps an alternative name for the Sky Q Hub?
Message posted on 24 Dec 2021 07:03 PM
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Re: randomly turns off when gaming
@GuybrushThreepw wrote:
@Chodley wrote:@Invisiblename Yeah I don't know what a "sky q wifi box" is - a booster?
Perhaps an alternative name for the Sky Q Hub?
No, because the OP refers to a "router", which the Sky Q hub is certainly not.
Message posted on 24 Dec 2021 08:00 PM
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Re: randomly turns off when gaming
The Sky Q Hub would be a modem-router combo
Message posted on 24 Dec 2021 09:39 PM
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Re: randomly turns off when gaming
@Skull+Treaty wrote:The Sky Q Hub would be a modem-router combo
Ah, that shows what I know about Sky broadband..... zilch!
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