@bettyboop67 You will need to speak directly with Sky about a refund if it doesn't appear as a credit on your account
a number to call can be found by clicking on the need more help drop down at the very bottom of this link
https://www.sky.com/help/home
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~Please note: I am just a sky customer not a employee - posts from sky employees (aka community team) are clearly marked as suchmy setup: Samsung 5 series 32inc tv | sky +hd box | variety, SKY & TNT sports,sky cinema | Netflix and prime videoPlease note: I only provide help on the main forums and not via PM~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~if this post has helped please give it a like ~ if this post has solved your question/query please mark it as the answer in order to help othersIf you would like to post a “Send Your Thanks to Sky” message please click Here
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