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This discussion topic is read only This discussion topic has been answered Discussion topic: can i cancel my sky tv but keep broadband and phone if im still in contract till june

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This message was authored by: lilian.long1964

can i cancel my sky tv but keep broadband and phone if im still in contract till june

my contract ends next june but finding payments difficult at times due to hours cut at work.  can i cancel the tv side of my contract but keep the broadband and phone ?

 


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This message was authored by: TechmanagerMal Answer

Re: can i cancel my sky tv but keep broadband and phone if im still in contract till june


@lilian.long1964 wrote:

my contract ends next june but finding payments difficult at times due to hours cut at work.  can i cancel the tv side of my contract but keep the broadband and phone ?

 


Be mindful of the advice given above but I would call Sky and explain your financial difficulty, they may be able to help.

Passing on the tips I have learned in over 25 years as a more than satisfied Sky customer.



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This message was authored by: GD1

Re: can i cancel my sky tv but keep broadband and phone if im still in contract till june

Posted by a Superuser, not a Sky employee. Find out more

@lilian.long1964  If your still in contract for TV there would be a termination fee,.

Like you I'm a customer here, Sky Employees are clearly identified as such.
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This message was authored by: SKY1992bf

Re: can i cancel my sky tv but keep broadband and phone if im still in contract till june

Posted by a Superuser, not a Sky employee. Find out more

@lilian.long1964  Sky are not obligated to allow you to cancel tv service as the terms and conditions you agreed to explicitly state no cancellation allowed during minimum term 

 

however Sky can use there discretion and if they do allow you to cancel it will be subject to early termination equaling the total number of months remaining 


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This message was authored by: SDR

Re: can i cancel my sky tv but keep broadband and phone if im still in contract till june


@lilian.long1964 wrote:

my contract ends next june but finding payments difficult at times due to hours cut at work.  can i cancel the tv side of my contract but keep the broadband and phone ?

 


Probably not but give them a phone and see what they can do for you.

Stuart R
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This message was authored by: TechmanagerMal Answer

Re: can i cancel my sky tv but keep broadband and phone if im still in contract till june


@lilian.long1964 wrote:

my contract ends next june but finding payments difficult at times due to hours cut at work.  can i cancel the tv side of my contract but keep the broadband and phone ?

 


Be mindful of the advice given above but I would call Sky and explain your financial difficulty, they may be able to help.

Passing on the tips I have learned in over 25 years as a more than satisfied Sky customer.



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This message was authored by: lilian.long1964

Re: can i cancel my sky tv but keep broadband and phone if im still in contract till june

Thank you.  I only have the basic package tv no movies or sports ect.  Just trying to cut cost due to recent financial problem 

This message was authored by: caesarome

Re: can i cancel my sky tv but keep broadband and phone if im still in contract till june

Posted by a Superuser, not a Sky employee. Find out more

Let them know that @lilian.long1964 and ignore any sales speak that will come your way about upgrading and the like. If they do offer you something then you might have to agree to a new 12/18 month contract.

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