billing issue fell behind

[jamiematt]

Hi all I was all set to pay my bill tonight when my UC goes in bank 86 when i last looked but SKY are asking for 140 before reinstating my services I am on benefits and tbh would not miss the TV but as a job hunter i really need the internet .....any help or advice would be very greatful guys ps i have no idea how it is 86 pounds i have the basic tv and netflix and internet and do not use landline unless i really have to 

[caesarome · Accepted solution]

If your bill has increased then it could be because a discount you had has now come to an end so you will now be paying list price for your package.

If your services are still activate then give Sky a call about this and let them know you are struggling to pay and also let them know that you believe a discount you had has now finished:

https://www.sky.com/help/articles/contacting-sky-accessibility