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Discussion topic: bank account that is no longer in use i updated this a while back well before bill was due but they
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Message posted on 10 Aug 2022 06:11 PM
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bank account that is no longer in use i updated this a while back well before bill was due but they
sky has tried to take a payment out of an old bank account that is no longer in use I updated this a while ago well before bill was due but they have still tried to use old bank account, it is updated on my sky app
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Message posted on 10 Aug 2022 06:50 PM - last edited: 10 Aug 2022 06:56 PM
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Re: bank account that is no longer in use i updated this a while back well before bill was due but t
@Sarah+William If you change the payment method 14 days or less before your payment due date it won't take effect until the following month
so if your payment due date is say 28th of month change has to be made no later then 13th of the month
Message posted on 11 Aug 2022 08:28 AM
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Re: bank account that is no longer in use i updated this a while back well before bill was due but t
it was changed more than 14 days before bill was due and is changed on the my sky also
Message posted on 11 Aug 2022 08:35 AM
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Re: bank account that is no longer in use i updated this a while back well before bill was due but t
If the payment failed what does your online bill say about it:
https://www.sky.com/manage/bill/
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Message posted on 11 Aug 2022 08:36 AM
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Re: bank account that is no longer in use i updated this a while back well before bill was due but t
Sounds like you'll need to speak to Sky then, I'm afraid.
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