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This discussion topic is read only Discussion topic: You cannot record or purchase this programme

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Avatar for OH+Cork
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This message was authored by: OH+Cork

Message posted on ‎19 Dec 2021 08:05 PM

You cannot record or purchase this programme

No issue with broadband connection or account

 

Cannot purchase anything from the Store and every catch up TV download fails

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Avatar for caesarome
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Superuser
This message was authored by: caesarome

Message posted on ‎19 Dec 2021 08:12 PM

Re: You cannot record or purchase this programme

Posted by a Superuser, not a Sky employee. Find out more

For the purchase error message you will need to get in contact with Sky Store support about this, there is a live chat that opens at 11am each morning:

 

https://www.skystore.com/help/contact-us

 

For the failed Catchup are you a EE or BT Broadband customer ?

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