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This discussion topic is read only Discussion topic: Will upgrade from Sky+ to SkyQ lose number of Sky Go devices?

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This message was authored by: TC+Machine

Will upgrade from Sky+ to SkyQ lose number of Sky Go devices?

I have 2 Sky+ which allows up to 6 Sky Go devices but am upgrading soon to Sky Q plus 1 mini box. I read that Sky Q will only allow 1 mini box and 1 Sky Go device to watch at the same time.

 

This will mean I lose 5 Sky Go devices watching at the same time.

 

I can get a better Sky Q to have 2 mini boxes and 2 Sky Gos but I am still down on the deal and it costs more.

 

Any advice would be welcome - if I am wrong please let me know. Thanks!

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This message was authored by: caesarome

Re: Will upgrade from Sky+ to SkyQ lose number of Sky Go devices?

Posted by a Superuser, not a Sky employee. Find out more

Does this link help:

 

https://www.sky.com/help/articles/managing-devices-and-streaming-sky-go

 

Depending on what you have got on your account the minimum number of devices that use Sky Go at the same time has always been 4, 2 with Sky Go Extra and another 2 if you have multiscreen so this shouldn't change as you need multscreen if you have a Sky Q mini.

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This message was authored by: TC+Machine

Re: Will upgrade from Sky+ to SkyQ lose number of Sky Go devices?

Many thanks.

 

But on the Sky Q info page it seemed to contradict this.

 

This can be seen on this link

https://www.sky.com/help/articles/maximum-number-of-device-mini-boxes-are-in-use#need-a-hand

 

This message was authored by: TimmyBGood

Re: Will upgrade from Sky+ to SkyQ lose number of Sky Go devices?

Posted by a Superuser, not a Sky employee. Find out more

@TC+Machine wrote:

 

I can get a better Sky Q to have 2 mini boxes and 2 Sky Gos 


That model (1TB UHD/HDR) has been the standard one for new subscriptions since November 2019.

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