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Discussion topic: Will upgrade from Sky+ to SkyQ lose number of Sky Go devices?
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Message posted on 17 Jul 2021 09:32 PM
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Will upgrade from Sky+ to SkyQ lose number of Sky Go devices?
I have 2 Sky+ which allows up to 6 Sky Go devices but am upgrading soon to Sky Q plus 1 mini box. I read that Sky Q will only allow 1 mini box and 1 Sky Go device to watch at the same time.
This will mean I lose 5 Sky Go devices watching at the same time.
I can get a better Sky Q to have 2 mini boxes and 2 Sky Gos but I am still down on the deal and it costs more.
Any advice would be welcome - if I am wrong please let me know. Thanks!
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Message posted on 17 Jul 2021 10:17 PM
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Re: Will upgrade from Sky+ to SkyQ lose number of Sky Go devices?
Does this link help:
https://www.sky.com/help/articles/managing-devices-and-streaming-sky-go
Depending on what you have got on your account the minimum number of devices that use Sky Go at the same time has always been 4, 2 with Sky Go Extra and another 2 if you have multiscreen so this shouldn't change as you need multscreen if you have a Sky Q mini.
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Message posted on 17 Jul 2021 10:33 PM - last edited: 17 Jul 2021 10:36 PM
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Re: Will upgrade from Sky+ to SkyQ lose number of Sky Go devices?
Many thanks.
But on the Sky Q info page it seemed to contradict this.
This can be seen on this link
https://www.sky.com/help/articles/maximum-number-of-device-mini-boxes-are-in-use#need-a-hand
Message posted on 19 Jul 2021 10:38 AM
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Re: Will upgrade from Sky+ to SkyQ lose number of Sky Go devices?
@TC+Machine wrote:
I can get a better Sky Q to have 2 mini boxes and 2 Sky Gos
That model (1TB UHD/HDR) has been the standard one for new subscriptions since November 2019.
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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