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Discussion topic: Will cancelling get me a better deal?

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This message was authored by Georgetrc This message was authored by: Georgetrc

Will cancelling get me a better deal?

Hi

I am at the end of my fixed term period with Sky. I was paying £99 per month and now it will rise to £135 per month. I used the online Chat to negotiate and (after 2 hours of endless to-ing and fro-ing) got an offer of £100 for 18 months but without the multi-room that I currently have. And of course there is the customary £20 "Admin" fee which always annoys me because there is no extra admin - it's just another way for Sky to get what amounts to an up-front £1.10 per month over the 18 month contract. 

I can get the same channels via BT for £76 per month + £8/month to get Disney+ = £84/month so I gave notice to cancel Sky.

I would atually rather stay with Sky (better the devil you know) so my question is - am I likely to get a better offer from Sky or should I just go ahead and add BT TV to my broadband service? If it's likely I will get a good offer from Sky then I would hang fire and wait.

Any advice much appreciated.

Thanks

G

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This message was authored by caesarome This message was authored by: caesarome

Re: Will cancelling get me a better deal?

Posted by a Superuser, not a Sky employee. Find out more

If you do cancel you might get come back offers via the post but what they might be I couldn't say so it really is up to you to decide what to do. If you do put notice into cancel you have 31 days to change your mind as there is how much notice you have to give to cancel the TV side of things.

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This message was authored by Quoman7 This message was authored by: Quoman7

Re: Will cancelling get me a better deal?

Posted by a Superuser, not a Sky employee. Find out more

@Georgetrc wrote:

Hi

I am at the end of my fixed term period with Sky. I was paying £99 per month and now it will rise to £135 per month. I used the online Chat to negotiate and (after 2 hours of endless to-ing and fro-ing) got an offer of £100 for 18 months but without the multi-room that I currently have. And of course there is the customary £20 "Admin" fee which always annoys me because there is no extra admin - it's just another way for Sky to get what amounts to an up-front £1.10 per month over the 18 month contract. 

I can get the same channels via BT for £76 per month + £8/month to get Disney+ = £84/month so I gave notice to cancel Sky.

I would atually rather stay with Sky (better the devil you know) so my question is - am I likely to get a better offer from Sky or should I just go ahead and add BT TV to my broadband service? If it's likely I will get a good offer from Sky then I would hang fire and wait.

Any advice much appreciated.

Thanks

G


Hi @Georgetrc  I would call SKY and talk to an advisor to get a better subscription deal  with the requirements you need, remind them that you will be out of contract, and could possibly change providers?

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This message was authored by horis1970 This message was authored by: horis1970

Re: Will cancelling get me a better deal?

Im the same gone up over 30 odd pounds gave notice new bill 132 pound so cancelled been rung 3 times 118 then 120 then 104 ... Mine goes off the 8th march .... Not paying it when new customers getting up too 50% or 60% off back too freeview Netflix Prime and disney plus lol

This message was authored by Twmp+Daz This message was authored by: Twmp+Daz

Re: Will cancelling get me a better deal?

You can often get a better deal however it will usually be paired to a longer contract of 18months or more .

Georgetrc
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This message was authored by Georgetrc This message was authored by: Georgetrc

Re: Will cancelling get me a better deal?

Update on this ...... I contacted Sky via chat and got an offer which was actually not too bad but I thought might get better. I did not accept but cancelled. A week before my notice expired I called the, and they offered the same deal. I still did not accept it. A couple of days later I called again and just got the same offer. They seemed happy to let me go. 

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This message was authored by caesarome This message was authored by: caesarome

Re: Will cancelling get me a better deal?

Posted by a Superuser, not a Sky employee. Find out more

You might get come back to Sky offers after you do leave...

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