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Discussion topic: Sky Q Mini Boxes will not turn on

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This message was authored by Angel705 This message was authored by: Angel705

Sky Q Mini Boxes will not turn on

I have 3 sky Q mini boxes and for some reason over the last few weeks they have all started to experience issues with turning them on.  They will not come out of standby.  You try and turn them on via the remote or pressing the red light on the front and nothing happens.  The only way to turn them on it to switch them off at the mains and let them go through the reconnect.  Does anyone know why this is happening as it is starting to happen to all of them each day.

 


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This message was authored by Mr+Flibbles+86 This message was authored by: Mr+Flibbles+86 Answer

Re: Sky Q Mini Boxes will not turn on

Posted by a Sky employee

Update - After trouble shooting on a private chat, an engineer has been booked to resolve this issue.

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This message was authored by Mr+Flibbles+86 This message was authored by: Mr+Flibbles+86 Answer

Re: Sky Q Mini Boxes will not turn on

Posted by a Sky employee

Update - After trouble shooting on a private chat, an engineer has been booked to resolve this issue.

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