This discussion topic is read only Discussion topic: Why can't I get channels on my sky glass

This message was authored by: Anjelika · ‎09 Nov 2021

We have set up Sky glass and are only able to get streaming channels such as Youtube and Netflix. The basic channels won't load. It says it's playing but the screen is black?

This message was authored by: SKY1992bf · ‎09 Nov 2021

@Anjelika Try powering down the tv at the mains for two minutes then power up again

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~Please note: I am just a sky customer not a employee - posts from sky employees (aka community team) are clearly marked as suchmy setup: Samsung 5 series 32inc tv | sky +hd box | variety, SKY & TNT sports,sky cinema | Netflix and prime videoPlease note: I only provide help on the main forums and not via PM~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~if this post has helped please give it a like ~ if this post has solved your question/query please mark it as the answer in order to help others
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This discussion topic is read only Discussion topic: Why can't I get channels on my sky glass

Why can't I get channels on my sky glass

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