Discussion topic: Why can’t I download programs

This message was authored by: SDR · ‎16 Aug 2021

@JazTheTim wrote:

Sky tried a card refresh for me. Didn't help.
said they'd fix in the background.

I have escalated this to Sky if they can help they will be in touch via the forum.

Stuart R

I am responsible for the content, but not the way it is presented, I have some sight issues
Auto-Correct is my enemy.
If this is your first post - Welcome
Sky Glass - No Puck

This message was authored by: juliewinch79 · ‎16 Aug 2021

When I try to download programmes

'on demand' to my sky q box. They say they download however when I go to watch them it says there is a technical fault.

I thought was initially just one programme but it's happening with all of them.

This message was authored by: JazTheTim · ‎16 Aug 2021

Maybe not at this time of night, but the quickest way I've managed to contact them is via Twitter. Give them a shout.

This message was authored by: juliewinch79 · ‎16 Aug 2021

Thank you

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