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This discussion topic is read only Discussion topic: Where have my purchased films gone?

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This message was authored by: NewGlassUser

Message posted on ‎11 Nov 2021 11:43 AM

Where have my purchased films gone?

Hi all. 
As above. Can anyone tell me how I find the films I purchased when I had Sky Q please? 

I can't seem to get them back now or even find them on the search.

 

Thanks 

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Avatar for SKY1992bf
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This message was authored by: SKY1992bf

Message posted on ‎11 Nov 2021 11:44 AM

Re: Where have my purchased films gone?

Posted by a Superuser, not a Sky employee. Find out more

@NewGlassUser  You need to login to the sky store app via glass 


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my setup: Samsung 5 series 32inc tv | sky +hd box | variety, SKY & TNT sports,sky cinema | Netflix and prime video
Please note: I only provide help on the main forums and not via PM
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This message was authored by: GD1

Message posted on ‎11 Nov 2021 11:47 AM

Re: Where have my purchased films gone?

Posted by a Superuser, not a Sky employee. Find out more
@NewGlassUser wrote:

Hi all. 
As above. Can anyone tell me how I find the films I purchased when I had Sky Q please? 

I can't seem to get them back now or even find them on the search.

 

Thanks 

As per @SKY1992bf  the films will show in My list once you log in to the Sky Store app on your Glass  device.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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This message was authored by: MachLoop

Message posted on ‎11 Nov 2021 12:03 PM

Re: Where have my purchased films gone?

@NewGlassUser 

 

1 of my many videos.

 

https://youtu.be/E6HwpVtB5HI

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Been with Sky 23 years and love tech.

Check out my Sky Glass videos to date.

https://youtube.com/playlist?list=PLmDpCnlZ47kNmWGyS6UpR2U9FbTI-sa7S
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This message was authored by: NewGlassUser

Message posted on ‎11 Nov 2021 12:23 PM

Re: Where have my purchased films gone?

Done 🙂

Thanks everyone! 

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