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This discussion topic is read only This discussion topic has been answered Discussion topic: Voice guidance on itv will not turn off

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This message was authored by: Landlineproblem

Voice guidance on itv will not turn off

I have tried to turn it off using the sky Q remote and also via on screen accessibility, all to no avail. A narrator's voice continues to annoy us !!! HELP

 

 

 


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This message was authored by: oldfella Answer

Re: Voice guidance on itv will not turn off

Posted by a Superuser, not a Sky employee. Find out more

@Landlineproblem wrote:

I have tried to turn it off using the sky Q remote and also via on screen accessibility, all to no avail. A narrator's voice continues to annoy us !!! HELP


Hi @Landlineproblem 

Remember they are two Q box Audio settings you need to make sure are off

Audio Description 

Voice Guidance

Both in Home - Settings - Accessibility 

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This message was authored by: oldfella Answer

Re: Voice guidance on itv will not turn off

Posted by a Superuser, not a Sky employee. Find out more

@Landlineproblem wrote:

I have tried to turn it off using the sky Q remote and also via on screen accessibility, all to no avail. A narrator's voice continues to annoy us !!! HELP


Hi @Landlineproblem 

Remember they are two Q box Audio settings you need to make sure are off

Audio Description 

Voice Guidance

Both in Home - Settings - Accessibility 

Did this answer not help you?

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